Privacy Policy – Balbaa Pharmacies

At Balbaa Pharmacies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as name, phone number, email address, delivery address, or other details you provide voluntarily.

• Order & Transaction Data: information related to purchases, prescriptions (where applicable), and payment confirmations.

• Technical Information: IP address, browser type, device information, and usage data collected automatically.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve our website and services

• Communicate with you regarding orders, updates, or promotions

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

• Service providers (delivery, payment processing, IT services)

• Legal authorities if required by law

• Business partners strictly for service fulfillment

All third parties are required to protect your data.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure.

5. Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can disable cookies in your browser settings.

6. Your Rights

You may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent where applicable

Requests can be made through our contact channels.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact Balbaa Pharmacies through our official communication channels.